Instagram DMs answered like a trained assistant.
Velora learns your products, services, FAQs, policies, and tone, then drafts or sends fast replies to customers on Instagram.
Parking Win
DM inbox active
Reply source: verified store information
Clear DM automation for product stores and service businesses.
The DM problem
DMs should not wait for you.
Customers ask about prices, availability, delivery, booking, documents, and policies. Velora helps answer them quickly without guessing.
How it works
A clean DM workflow built for speed, verified facts, and control
Add your business info
Load products, services, FAQs, policies, tone, and approved links.
Connect Instagram
Use the official Meta flow so Velora receives DMs from the right store account.
Velora understands each DM
It detects product questions, service inquiries, bookings, FAQs, and lead intent.
Replies are drafted or sent
Confident answers can auto-send. Risky cases stay in review when you want a human check.
Works for real stores
One DM system for products, services, and hybrid businesses
Velora uses your approved store info to answer common questions, guide interested customers, and flag the risky cases for review.
Product stores
Velora answers the product questions that usually pile up in Instagram DMs.
- Prices from your verified catalog
- Availability, sizes, colors, and variants
- Shipping, COD, payment, and return replies
- Checkout links only when they are approved
Service businesses
Velora handles service inquiries without talking like a product store.
- Service inquiry and eligibility questions
- Required documents or intake details
- Booking, contact, and application links
- Process and timeline questions with safe fallbacks
Safety and trust
DM automation stays grounded in approved store info, not made-up answers.
- Approve-first mode for safer rollout
- Review inbox for risky or low-confidence replies
- Lead and buying-intent detection
- No invented prices, policies, or service outcomes
Control and safety
You decide how much Velora can send.
Start with drafts, keep review on for sensitive cases, or auto-send only when the answer is grounded in approved store information.
Reply modes
Safeguards
Store brain
Trained on your business, not generic internet guesses.
Velora uses your website, Instagram profile, products, services, FAQs, policies, and example replies to build a business-specific reply system. Owner-entered facts stay in control.
Optional Studio
Need content too? Add Velora Studio.
Velora Studio creates premium post and story creatives for your products, services, offers, and campaigns. You approve before anything goes live.
Launch pricing
Premium DM automation pricing, with Studio as an optional add-on.
Velora is priced around reply coverage, safety controls, and store-specific DM performance, not auto-posting promises.
Launch pricing for early customers. Studio is approval-based support, not a promise of fully autonomous posting.
Instagram setup requirements
Connect Instagram with the right account setup
To connect, you'll need an Instagram Business or Creator account connected to a Facebook Page, with admin access.
Ready to make your DMs faster?
Start with a DM assistant trained on your business, then decide how much should draft, auto-send, or stay in review.